Return & Exchange Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 30 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.
Damaged Products
If the package was damaged, please email photos of the damage and include the order number. Email should be sent to contact@mamawellnessclub.com. All packaging material and damaged goods must be kept in the original form as received. The packaging and item(s) shipped must not be sent back to the shipper until a claim is complete.
RETURN PROCESS
To return an item, please email customer service at contact@mamawellnessclub.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging [and include your proof of purchase/and the return form provided/and other], and mail your return the following address:
Attention: Returns
PO BOX 652
Mastic Beach, NY 11951
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package.
Exchange
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least 7 business days from the receipt of your item to process your exchange.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service email above to arrange an exchange.
QUESTIONS
If you have any questions concerning about our return policy, please contact us at:
contact@mamawellnessclub.com